For questions, contact us at onestopzy@gmail.com
🚚 Shipping Overview
At OneStop, we are committed to delivering your order as quickly and safely as possible. As a dropshipping store, we work with global suppliers to bring you a wide range of high-quality products — which may slightly affect delivery times.
🕒 Processing Time
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All orders are processed within 1–3 business days (Monday–Friday).
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During peak seasons or holidays, there might be slight delays.
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Once your order is processed, it will be shipped, and you will receive a confirmation email with tracking details.
📦 Estimated Shipping Time
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United States: 7–15 business days
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Other Countries (if applicable): 10–20 business days
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Shipping times vary depending on product origin, warehouse location, and your destination.
Note: Business days do not include weekends or holidays.
🔍 Order Tracking
As soon as your order ships, we will email you a tracking number. You can track your shipment via the tracking link provided.
If you haven't received tracking within 5 days of placing your order, please contact us at onestopzy@gmail.com.
📫 Shipping Fees
We offer free standard shipping on most orders. If any shipping charges apply, they will be clearly shown during checkout.
❗ Delays & Lost Packages
While we do our best to deliver on time, delays may occur due to:
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Customs or local postal delays
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Bad weather conditions
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Remote delivery areas
If your package is delayed beyond the expected time, email us — we’ll help track and resolve it promptly.
❌ Incorrect Address Disclaimer
Please make sure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
💬 Still Need Help?
If you have questions or concerns about your order, feel free to reach out:
📧 Email: onestopzy@gmail.com